American Airlines Portland International
Airport - PDX Terminal
Knowing the route and what to anticipate at the airport is useful when flying through Portland on American Airlines. Learn all about American Airlines Portland International Airport – PDX Terminal including mapping, contact details and terminal facilities.
Whether you are a frequent flyer or are taking your first trip, having all the information will make your journey go much smoother and hassle free.
Terminal Location for American Airlines at PDX
Concourse C is where American Airlines operates from at Portland International Airport (PDX). The main terminal includes this concourse which is famous for its convenience, space, good design and good traffic flow.
Once you pass through security, one thing that is great about American Airlines is that their gates are bunch together as you walk down Concourse C toward the center of the concourse, so it is easy to get around for convenience and not have to walk too far.
The connection between Concourse C and other areas at the American Airlines PDX Airport is good and signs make it simple to navigate to ticket counters, the place to collect your luggage and the security checkpoint.
Basic Information of American Airlines PDX Terminal
Information about American Airlines
| Name of Airline | American Airlines |
| Airline Official website | https://www.americanairlines.in/ |
| American Airlines Phone Number | +1800-433-7300 |
| ICAO Code | AAL |
| Airline Code | 001 |
| Airline IATA Code | AA |
| https://www.facebook.com/AmericanAirlines | |
| https://twitter.com/americanair | |
| Youtube | https://youtube.com/americanairlines |
| Get more information about All American Airlines | https://askforairlines.com/american-airlines/ |
Information of Portland International Airport (PDX)
| Operation of Flight at | Portland International Airport |
| Airport Code | PDX |
| Airport Official Website | https://www.flypdx.com/ |
| PDX Phone Number | +1(503) 460-4234 |
| Airport Address | 7000 NE Airport Way, Portland, OR 97218, United States |
| Flight Arrival Terminal | Concourses B and C |
| Flight Departure Terminal | Concourses B and C |
| https://www.facebook.com/flypdx | |
| https://www.instagram.com/pdxairport | |
| https://x.com/flypdx | |
| Youtube | www.youtube.com/@buybygb |
American Airlines Portland International Airport Map
American Airlines PDX Phone Number and Contact Information
- American Airlines PDX Phone Number: 800-433-7300
- Lost & Found (PDX Airport): (503) 460-4272
- American Airlines Baggage Services at PDX: 800-535-5225
If you are already inside the terminal, for instance, facing any issue then the American Airlines service desk near the check in area is the fastest way to find the solution physically.
Check-In and Security Process
At American Airlines Portland International Airport – PDX Terminal, you have multiple ways to check in with American Airlines. You can check in by choosing.
- Online or via the American Airlines app: Opens 24 hours before departure.
- At airport kiosks: These are located near the entrance to Concourse C and are usually faster if you’re not checking a bag.
- At the counter: For travelers with special needs, paper tickets, or those checking multiple bags, the staffed counters are open several hours before each flight.
Follow the signs to the TSA security checkpoint which is beside Concourse C after you’ve checked in. Most days, there are enough employees, but very busy times at the American Airlines PDX Airport (in the mornings and late afternoons) might require your arrival at least 2 hours prior to departure.
Baggage Services and Claim Area
Your luggage will be available to pick up at the carousel areas in the lower part of the terminal which are right below the check-in counters after you arrive at American Airlines PDX Airport.
In case your baggage doesn’t arrive on time:
- Report the issue immediately to the American Airlines baggage service desk inside the terminal, adjacent to baggage claim.
- You’ll be given a File Reference Number for tracking your luggage.
- Most delayed bags are returned within 24–48 hours.
Bags that are bigger or special are handled at the oversized baggage claim area which is right by Carousel 10.
Gate Information and Boarding
Flights belonging to American Airlines at Portland International Airport normally take off from Gates C1–C13 and gate numbers will be shown on your airline ticket and airport screens. Group 1 passengers (AAdvantage members in premium cabins) and those with first check-in priority (AAdvantage status) are allowed to board first, about 30–40 minutes before departure.
When your flight is part of a codeshare agreement (for example, with Alaska Airlines or British Airways), always check the gate because it may have been altered.
Dining and Shopping Near Concourse C
Before your flight, taking care of your final needs by eating a meal or shopping could work well. Concourse C contains selections from popular local restaurants as well as corporate names.
- Portland Coffee Roasters
- Deschutes Brewery
- Made in Oregon
- Pendleton Woolen Mills
All these are within walking distance of the American Airlines gates.
Lounges and Waiting Areas
There is not an Admirals Club lounge provided by American Airlines at Portland International Airport currently. Olympic station gives travelers the chance to relax in peaceful areas with power outlets and great Wi-Fi spread across Concourse C.
People with Admirals Club membership or American Airlines credit cards do not have access to the American Airlines Portland International Airport – PDX Terminal lounges. To enjoy VIP amenities, some flyers choose The Club PDX in Concourse E (with Priority Pass).
Accessibility and Special Assistance
American Airlines PDX Airport is recognized for its accessibility. If you need assistance:
- During your reservation or via a call to the American Airlines PDX Phone Number, arrange for wheelchair assistance.
- You can get curbside help when you arrive at the departure terminal.
- All Concourse C areas have accessible toilets, elevators and signs written in Braille.
Ground Transportation and Parking
People arriving or departing from American Airlines Portland International Airport – PDX Terminal have a couple of options.
- Rideshare Services (Uber/Lyft)
- TriMet MAX Light Rail
- Taxis and Shuttles
- Long-Term and Short-Term Parking
Flight Delays and Real-Time Updates
Usually, flights in Portland are on time, though sometimes weather conditions or rush hour create delays. To maintain an edge:
- Sign-up for American Airlines alerts using their app.
- Look at the up-to-the-minute flight display signs inside the airport.
- When there are big delays, American Airlines usually gives out meal vouchers or allows you to rebook at the service desk.
When a flight is cancelled, use either the phone number (800-433-7300) or a gate agent to get help.
Finding your way around the American Airlines Portland International Airport – PDX Terminal is not hard at all. Every step from check-in until takeoff has its own place in Concourse C. American Airlines passengers usually choose Portland International Airport because its layout, helpful staff and speed make it easy for business and holiday trips.
We strive at AskForAirlines to provide you with important information so your travel goes smoothly. If you wish to know more about each airline, see its helpdesk page and check our extensive airline resources.
