British Airways Chicago O'Hare International Airport - ORD Terminal
Going through a busy airport can seem intimidating if you are visiting from abroad or it’s your first time going to that airport. At British Airways Chicago O’Hare International Airport – ORD Terminal, take some time to get to know the place, the amenities, and how to communicate with the airline.
If you come to Madrid for the first time, are leaving the city, or simply connecting to another flight, let this guide from AskForAirlines make your trip go smoothly.
Terminal Location for British Airways at ORD
All British Airways departures from Chicago O’Hare International Airport (ORD) leave from Terminal 5, which is built for international air travel.
With great customs and immigration facilities, luxury lounges, and loads of services for both local and international consumers, British Airways Chicago O’Hare International Airport – ORD Terminal is an advanced, modern structure meant for hassle-free international travel.
Though somewhat separated from Terminals 1, 2, and 3, British Airways Chicago O’Hare International Airport – ORD Terminal is found in the eastern section of the airport. You will find simple movement around using shuttle buses and the Airport Transit System (ATS).
Basic Information of British Airways ORD Terminal
Information about British Airways
| Name of Airline | British Airways |
| Airline Official website | www.britishairways.com |
| British Airways Phone Number | +1(800)247-9297 |
| ICAO Code | BAW |
| Airline Code | 125 |
| Airline IATA Code | BA |
| https://www.instagram.com/british_airways | |
| https://twitter.com/british_airways | |
| https://www.linkedin.com/company/british-airways | |
| Youtube | https://www.youtube.com/c/BritishAirways |
| Get more information about All British Airlines | https://askforairlines.com/british-airways/ |
Information of British Airways Chicago O'Hare International Airport
| Operation of Flight at | British Airways Chicago O’Hare International Airport |
| Airport Code | ORD |
| Airport Official Website | https://www.flychicago.com/ohare |
| ORD Phone Number | (800) 832-6352 |
| Airport Address | 2400 Aviation Dr, DFW Airport, TX 75261 |
| Flight Arrival Terminal | Terminal 5 |
| Flight Departure Terminal | Terminal 3 |
| https://www.facebook.com/fly2ohare | |
| https://www.instagram.com/fly2ohare | |
| https://x.com/fly2ohare | |
| Youtube |
British Airways Chicago O'Hare International Airport Map
British Airways ORD Phone Number and Contact Information
If you need help before or during your trip, just call the British Airways ORD Phone Number for quick support at British Airways Chicago O’Hare International Airport – ORD Terminal. They can assist with flight questions, baggage issues, check-in help, special requests, and any last-minute changes.
British Airways ORD Phone Number (Local Office): +1 (800) 247-9297
Operating Hours: Typically 3 hours before departure until final boarding for daily flights.
Customer Support (24/7): Visit the British Airways website or mobile app for real-time support.
You may also contact British Airways ORD Airport’s general information desk at +1 (800) 832-6352 for terminal directions, amenities, or parking inquiries.
Check-In and Baggage Drop
British Airways check-in counters are located on the departure level of Terminal 5. It’s recommended to arrive:
- 3 hours before departure for international flights.
- 2 hours before departure for short-haul transborder flights.
Any passenger can check in online using the British Airways ORD Airport App or can use self services kiosks within the airport.
Club World (Business Class) or First provides a separate fast-track check-in lane for travelers flying in premium cabins.
British Airways Lounge Access at ORD
British Airways Terraces Lounge located at British Airways Chicago O’Hare International Airport – ORD Terminal is accessible to qualified guests of British Airways.
- Comfortable seating areas
- Complimentary food and beverages
- Business workstations
- Showers and private restrooms
- Flight information displays
Access is available for:
- First and Business Class passengers
- Executive Club Silver and Gold members
- Oneworld Sapphire and Emerald members
The lounge is available when British Airways flights are scheduled, so it’s a good idea to check the timings with airport staff on your travel day.
Gate Information and Boarding Procedures
Usually, British Airways uses the M gates in Terminal 5, though the gate could also change. Go to the flight info screens or use the airline’s app for the latest news on your flight.
Usually starting 45 minutes before flight, boarding is announced clearly in the airport. Those in the luxury cabin, Executive Club, and those needing special help are permitted to board first.
It is suggested that passengers remain by the gate until boarding is allowed, since gates shut 15 minutes prior to scheduled departure.
Arrivals and Customs at ORD Terminal 5
All Airways arrivals international into Chicago arrive at British Airways Chicago O’Hare International Airport – ORD Terminal where the U.S. Customs and Border Protection (CBP) processing is achieved. Passengers at British Airways ORD Airport who had arrived from London Heathrow or any part of the country should be ready to encounter the following:
Passport Control: Accessible via automated passport control (APC) kiosks or with CBP officers.
Baggage Claim: After immigration, proceed to the dedicated baggage claim belts for British Airways ORD Airport flights.
Customs Inspection: Once luggage is retrieved, passengers pass through customs where declarations may be required.
British Airways Chicago O’Hare International Airport – ORD Terminal also has Global Entry and Mobile Passport Control that facilitates the arrivals process for qualified passengers.
Ground Transportation from Terminal 5
- Airport Transit System (ATS)
- Rideshare Pick-Up Zones
- Taxi Stand
- Rental Car Shuttles
- Public Transit
Special Assistance and Accessibility Services
- Wheelchair assistance
- Boarding and disembarkation support
- Accessible restrooms and seating areas
- Visual and hearing impairment accommodations
Dining and Retail at Terminal 5
British Airways has recently improved ORD Terminal at O’Hare which now features many dining and shopping outlets for its passengers. For example, these stand out:
- Urban Olive, Big Bowl, Tocco, and Tortas Frontera by Rick Bayless
- Starbucks, Hudson Café
- Duty Free Americas, Hudson News, Tech on the Go, and local souvenir shops
Many of these outlets are open from early morning until late evening, aligned with the international flight schedule.
British Airways ORD Airport Delays and Notifications
- British Airways mobile app
- Flight status page on the British Airways website
- Airport flight information monitors
- Text and email notifications
Lost & Found and Baggage Assistance
In case your baggage is late or missing at Chicago O’Hare ORD Terminal in British Airways, you need to visit British Airways Baggage Services in Terminal 5.
For follow-ups, you may also contact:
- Baggage Assistance Phone Number
- Online Baggage Tracker
Were you to lose an item at O’Hare’s airport, restaurants or gates, the ORD Lost and Found team is available to assist you. You can contact their team by dialing the main BA ORD phone number or by looking at their website.
Final Tips for British Airways Passengers at ORD
- Use the British Airways app on your phone to get your boarding pass and be notified immediately about any updates.
- You can choose Global Entry or Mobile Passport to make your arrival at customs faster.
- Make sure to look up your gate and terminal on the day of your travel, because they could have changed.
- Give yourself enough time for security and to switch terminals, mainly when there are more people traveling.
You’ll find that flying through British Airways Chicago O’Hare International Airport – ORD Terminal is a pleasant journey. With improvements at check-in, exclusive lounges, easy access, and kind staff, British Airways ORD Airport focuses on making your journey easy and enjoyable. Need more help? Just go to Terminal 5 or dial the British Airways ORD Phone Number for help.
