British Airways Louis Armstrong New Orleans International
Airport - MSY Terminal

If you are traveling to or from New Orleans on British Airways, you will enjoy special comfort, excellent connections, and style. Having an idea of what will happen at the British Airways Louis Armstrong New Orleans International Airport – MSY Terminal can improve your journey, no matter your reason for traveling.
We at AskForAirlines realize that travelers need the necessary information at their disposal. Every important factor of your British Airways experience at MSY, including terminals and support, is explained in this guide.
Terminal Location: British Airways at MSY
British Airways base at Louis Armstrong New Orleans International Airport (MSY) is Concourse A in the North Terminal.
Modern and elegantly constructed, the British Airways Louis Armstrong New Orleans International Airport – MSY Terminal is big and efficient for passenger comfort. All British Airways check-in facilities are on the departure level, and signage all across the terminal makes it very simple to go around.
Among the various services at Concourse A are several restaurants, stores, a change of money exchange, and lots of chairs. After TSA screening is over, you will find British Airways boarding gates manned by agents ready for last-minute or special requirements.
Basic Information of Brtish Airways MSY Terminal
Information about British Airways
Name of Airline | British Airways |
Airline Official website | www.britishairways.com |
British Airways Phone Number | +1(800)247-9297 |
ICAO Code | BAW |
Airline Code | 125 |
Airline IATA Code | BA |
https://www.instagram.com/british_airways | |
https://twitter.com/british_airways | |
https://www.linkedin.com/company/british-airways | |
Youtube | https://www.youtube.com/c/BritishAirways |
Get more information about All British Airlines | https://askforairlines.com/british-airways/ |
Information of Louis Armstrong New Orleans International Airport (MSY)
Operation of Flight at | Louis Armstrong New Orleans International Airport |
Airport Code | MSY |
Airport Official Website | https://flymsy.com/ |
MSY Phone Number | (504) 303-7500 |
Airport Address | 1 Terminal Dr, Kenner, LA 70062, United States |
Flight Arrival Terminal | Concourse A |
Flight Departure Terminal | Concourse A |
https://www.facebook.com/MSYAirport | |
https://www.instagram.com/flyneworleans | |
https://x.com/flyneworleans | |
Youtube | http://www.youtube.com/@flyneworleansairport |
British Airways Louis Armstrong New Orleans International Airport Map
British Airways MSY Phone Number and Contact Details
When you are British Airways Louis Armstrong New Orleans International Airport – MSY Terminal, call these numbers below to manage changing your flight, luggage problems, or special service requests.
- British Airways MSY Phone Number: +1 800-247-9297 (U.S. Customer Service)
- MSY Airport Main Line: +1 504-303-7500
- Lost and Found at MSY: +1 504-303-7790
- British Airways Baggage Services (24/7): +1 312-843-5794
- Official Website: www.britishairways.com
If you need help with parking, access to the airports, or their shuttles, contact the MSY airport information desk.
Check-in and Boarding Process
For international flights operated by British Airways from MSY, passengers are advised to get there at least three hours ahead of time. The counters for British Airways MSY Airport are open 3 hours ahead of the flight and close one hour prior to the scheduled take-off.
British Airways provides multiple check-in options:
- Use the official mobile app or website to check-in.
- The terminal’s self-service kiosks.
- Assisted check-in at staffed counters.
Upon check-in, passengers will move to the security check, and then walk to their departure gate in Concourse A. British Airways lets Executive Club members, First Class, Business Class, and people who need help get on the plane first.
Baggage Services and Guidelines
Your trip will be simpler if you know your allowance and available services at British Airways MSY Airport. The class you reserve and the kind of airline ticket you have will determine the rules on the quantity and kind of bags you are allowed to carry.
General Baggage Allowance:
- Economy Class: 1 checked bag (up to 23kg) + 1 carry-on + 1 personal item
- Business/First Class: Up to 2 checked bags (32kg each) + carry-on + personal item
Being aware of your baggage allowance and the services available at the British Airways terminal in MSY helps make your trip more comfortable. The baggage rules change based on the travel class and type of ticket you purchase.
If your baggage is large or special (like for sports or music), please contact British Airways MSY Airport 48 hours prior using their contact number.
Lounge Access and Passenger Amenities
Although British Airways does not own a lounge at MSY, those who qualify (Club World and First Class, and oneworld Sapphire/Emerald members) may use a variety of open-to-many lounges at the gate area. If you’re by Concourse A, stop by the MSY Club for comfortable seating, drinks, snacks, spaces to work, and shower facilities.
Apart from lounge access, the BBritish Airways Louis Armstrong New Orleans International Airport – MSY Terminal offers numerous passenger amenities:
- Free Wi-Fi throughout the terminal
- Mobile charging stations
- Accessible restrooms and facilities
- Mother’s rooms for nursing
- Pet relief areas
- Retail stores offering duty-free items, souvenirs, and travel essentials
- Dining outlets, including fast food and sit-down restaurants, many of which showcase local New Orleans flavors
Arrivals and Ground Transportation
Reaching British Airways Louis Armstrong New Orleans International Airport – MSY Terminal flight requires you to process your arrival the same as all other arriving passengers. Arriving from another nation, you will get off the plane at Concourse A and handle U.S. customs and border protection. Prepare all of your trip records so the authorities may promptly review them.
When you have finished with customs, signs and moving walkways guide you to the baggage claim and ground transportation area.
Transportation options from MSY include:
- Taxi services
- Ride-shares (Uber, Lyft, Wingz)
- Car renting desks close to the terminal garage
- Airport shuttles to downtown and hotels
- Public transportation (RTA buses)
If you’re planning to drive, MSY has both daily and longer-term parking as well as spots where you can charge up your electric vehicle.
Accessibility and Special Assistance
British Airways and MSY work to make sure people with disabilities or mobility issues feel comfortable and have everything they need while traveling. Services include:
- Wheelchair assistance (pre-request required)
- TSA Cares program for security screening support
- Elevators, ramps, and accessible restrooms
- Visual paging and braille signage
Passengers are advised to inform British Airways at least two days before the flight if they need any services that are not standard. Whichever works better for you, airline requests can be sent through the British Airways phone number or via the website while booking. You are always advised to call British Airways MSY Phone Number.
British Airways Ticketing and Customer Service Desk at MSY
The British Airways Louis Armstrong New Orleans International Airport – MSY Terminal Customer Service Desk at MSY is located in Concourse A, near the check-in area. This desk offers:
- Ticket rebooking
- Flight inquiries
- Class upgrades (subject to availability)
- Travel document verification
- General customer service queries
Operating hours usually match up with the airline’s flight times. It’s best to give them a call ahead of time or use the British Airways app to see what’s happening right now.
Travel Tips for British Airways MSY Airport Flyers
Here are a few practical tips for passengers using British Airways at MSY:
- You can check the latest flight information and manage anything related to your journey by downloading the British Airways app.
- Make sure you arrive early, as there are more people to be screened during crowd days like holidays.
- If you have to catch more than one flight, always clearly mark your bags.
- You should be sure you have the travel-related paperwork required.
- Check the weather conditions before heading out or arriving in New Orleans.
The company has arranged things well so flying through the British Airways Louis Armstrong New Orleans International Airport – MSY Terminal is comfortable and efficient. You can expect Southern charm and a sense of international style, no matter if you’re traveling to London or to other destinations in Europe and around the globe.
At AskForAirlines, we think being informed about your options helps you travel more confidently. Please contact the British Airways MSY Phone Number +1 800-247-9297 for real-time searches or urgent concerns.