Hilo International Airport – ITO
Situated on the eastern side of Big Island, Hawaii, Hilo International Airport (ITO) serves as a convenient entry point for travelers who want to explore the natural beauty and culture of the place. Although comparatively small and quiet, Hilo International Airport’s warm atmosphere is ideal for welcoming any traveller.
Primarily serving domestic flights, Hilo International Airport, or ITO is nestled just two miles east of downtown Hilo. With a compact designed single terminal, the travelers can easily navigate. So, it can be a stress-free option to navigate for both arrivals and departures. It offers several crucial facilities, including rental car services, parking, and a few dining and shopping options.
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Hilo International Airport Address: Location, Map, and Phone Number Details
| Airport Name | Hilo International Airport |
| Airport IATA Code | ITO |
| Airport Address | 2450 Kekuanaoa St, Hilo, HI 96720, United States |
| ITO Airport Phone Number | +1 (808) 961-9300 |
| Distance from Hawaii | 53 Miles |
| Official Airport Website | https://airports.hawaii.gov/ito |
ITO Airport Map, Facilities & Services
Hilo International Airport Terminals
Unlike large airports with many terminals, this airport in Hawaii consolidates all its operations into one airport. As a result, it is much easier for travelers to navigate the airport. Whether you are arriving, departing, or connecting here, the excellent setup of the airport ensures a smooth and stress-free travel experience.
The Hilo International Airport Terminal's Features
1. The Single-Terminal Design
One terminal building at Hilo International Airport is where you’ll find all passenger services, including check-in counters, security checkpoints, and gates, reducing the need to walk long distances. You don’t need a shuttle to navigate the terminal, making it an ideal choice for travelers.
2. Features which are found in terminals:
- Check-In Counters: nestled right at the entrance, the check-in counters for major airlines like Hawaiian Airlines and Southwest Airlines can be found easily.
- Security Checkpoint: A single, streamlined checkpoint is located in the terminal to help reduce wait times.
- Gates: All gates are within proximity, so you do not need to rush about navigating confusing layouts.
3. Facilities and Amenities
Though small in design, the terminal usually offers some important services that keep your journey smooth and comfortable:
Dining Options
The terminal building features a casual café and snack bar which are the ideal place to get light refreshments, coffee, and grab-and-go meals. Here you can get the chance to taste the local Hawaiian flavours, like fresh poke bowls or tropical fruit smoothies.
Shopping
The terminal features a gift shop, local souvenirs, Hawaiian apparel, and travel essentials. You will find the regional snacks, including macadamia nuts and Kona coffee.
4. Car Rental Services
The counters of Major car rental companies such as Hertz, Avis, and Enterprise are conveniently located within the terminal or you need to take just a short shuttle ride away to reach the counters.
5. Accessibility Features
Though it is a small terminal, but it is fully equipped with ramps, elevators, and wheelchair services for those passengers who are mobility challenged.
6. Parking
Here is a nearby parking space available just outside of the terminal that offers both short-term and long-term options. It can be easily accessed to the terminal entrance.
Global Entry
Although travelers will no longer receive the Global Entry service at Hilo International Airport recently, they can still take advantage of this program. If they enter the US through an airport where this service is available, they can enjoy the benefits at that airport as well.
TSA PreCheck
Passengers must go through a standardized security screening process when traveling through Hilo International Airport. TSA PreCheck benefits do not apply here, so all passengers, including PreCheck members, must follow regular security procedures.
How to get around the terminals at Hilo International Airport (ITO)
Hilo International Airport (ITO) is a small, and single terminal airport and all facilities are in the same terminal. So, navigating the facilities is straightforward which you can access by walking.
You do not need to take any shuttle services while navigating the terminals. You will find check-in, security, baggage claim, and gate areas within a single structure.
Terminal Features Layout
1. Walking
Due to its compact design, all facilities and services of the terminal can be easily accessed by easy walking. You will find the clear signs which lead you to check-in counters, security checkpoints, gates, and other services.
2. Ground Transportation
If you’re looking for other options to move around the airport, there are several options:
- Passengers can book Taxis and rideshare services like Uber and Lyft just outside the terminal.
- You will also find rental car services nearby, and the shuttles usually run to their respective lots.
3. Accessibility
The terminal is designed in such a way that passengers with mobility challenges can move easily. You’ll find elevators, ramps, and accessible restrooms at various locations throughout the building.
How to get from Hilo International Airport (ITO)
Getting to your destination from Hilo International Airport (ITO) is easy. There, you will find various types of transport options. It is discussed below.
Transportation Options from ITO
Rental Cars
Passengers who want to explore the Big Island independently, need to take rental cars. There are different Rental car companies operating at or near Hilo International Airport such as such as Avis, Budget, Enterprise, and Hertz.
Taxis
Taxis are best for those who are on short trips to Hilo or nearby areas. You will find the Taxi stands which are located outside the baggage claim area. Fares of the Taxi to the Hilo town (about 2 miles away) typically range between $10-$20.
Rideshares (Uber/Lyft)
It is really a convenient and cost-effective transport option. Two types of rideshare companies, Uber and Lyft, are available at ITO. Pick-up zones are typically located near the terminal entrance.
Public Transportation (Hele-On Bus)
It is the best option for Budget-friendly travel. This bus service usually serves the Hilo Airport, Hilo town, and other parts of the Big Island. Buses are not too frequent, so you need to check schedules in advance on the Hele-On website. It is an affordable option.
Shuttle Services
Shuttle service is ideal for group travel or direct hotel transport. There are many hotels and resorts which offer airport shuttle services. Besides this, you will find the private shuttle companies that operate from the airport, offering shared or private transfers.
Parking lot at Hilo International Airport (ITO)
Whether you’re traveling for business, or taking a loved one on vacation, the parking lot at Hilo International Airport’s affordable parking helps ease your worries. Below is a discussion about the airport parking facilities:
Convenient Location: The parking lot at Hilo International Airport sits just a few steps from the main terminal. This means you’ll spend more time soaking in the beauty of Hilo than spending extra time worrying about where to park your car. No matter how long you’re staying, the terminal’s proximity to the parking lot will give you quick access.
Affordable Rates: Parking at Hilo International Airport is an affordable option, you do not need to break the bank. For the First 15 minutes, you can get the facility free of cost. For each additional hour, they usually charge $1. The daily Maximum rate for the parking lot is $15.
Overnight and Long-Term Parking: Travelers visiting off-island can take advantage of overnight and long-term parking options, available at a capped daily rate of $15.
Find the Best and Pocket-Friendly Hotels at Hilo International Airport
Located on the Big Island of Hawaii, Hilo International Airport (ITO) serves as the main gateway to the region’s tropical attractions and Hilo Volcano. Whatever the reason you’re here, be it a quick layover or a leisure vacation, it’s important to find budget-friendly accommodation near the airport that will make your trip smoother.
Hilo Reeds Bay Hotel
Located just a few minutes’ drive from the ITO, Hilo Reads is a great place to stay at an affordable price close to the sea. Here you will find cozy and comfortable rooms. Other amenities include free Wi-Fi and kitchenettes in select units. The hotel is specially designed for those tourists who come for a family vacation.
Wild Ginger Hotel
Although this is an affordable option, you get to enjoy the relaxing atmosphere here without breaking your bank. Known for its old Hawaiian atmosphere, the Wild Ginger Hotel is a popular option among budget travelers. Its complimentary breakfast and a shared kitchen make it a first choice among tourists.
SCP Hilo Hotel
This accommodation is ideal for those who are eco-conscious travelers which allows them to enjoy a sustainable and affordable stay. Sits very close to the airport within just a few minutes’ driving distance, the hotel offers free yoga classes, an outdoor pool, on-site bike rentals, and cozy rooms. While it’s slightly pricier than other budget options, its amenities and eco-friendly focus make it worth considering.
Arnott’s Lodge and Hiking Adventures
This lodge has become a favorite place among nature enthusiasts where they can enjoy the basic but clean accommodations. It offers a relaxed vibe that encourages interactions among guests, making it a great accommodation for solo travelers.
Additional Conveniences and Facilities Found at Hilo International Airport (ITO)
Hilo International Airport (ITO) offers Wi-Fi in main terminal areas, including boarding gates, waiting lounges, and baggage claim. It helps travelers connect when they are waiting for their flights in lounges or other area. To connect to the network, you have to select “HNL Free Wi-Fi” from the available network.
Hilo International Airport (ITO) has an open-air design and spacious areas that make it a pleasant place kids. You will find the baby-changing stations in the Restrooms, offering convenience for parents traveling with their children.
Hilo International Airport (ITO) is also a pet-friendly. However, you have to follow the rules regarding the pet. The Airport has designated animal relief areas outside the terminal, where your pets are allowed to stretch, hydrate, and relieve themselves before or after flights.
ATMs, Banks, and Currency Exchange or Forex at Hilo International Airport (ITO)
Hilo International Airport (ITO) is a comparatively small airport. Its amenities are limited, including financial services, compared to any larger hubs. ATMs are available within the terminal near the ticketing area or baggage claim for passengers needing to withdraw cash. You need to follow the Signage which will guide you to the nearest machine.
ITO does not have any full-service bank branches inside the airport. If you need banking services, you need to go to Hilo town, At the same time, Hilo International Airport does not have any dedicated currency exchange counters or forex services.
If you need to exchange currency, you have to connect at a major bank in Hilo before heading to the airport.
Conclusion
At Hilo International Airport you won’t find the grandeur of a larger international airport, but it serves as an important gateway to Hilo and the surrounding area. Whatever the reason you use this airport, whether you are arriving for a serene vacation or departing with unforgettable memories, ITO ensures your safe journey.
FAQs
Hilo International Airport (ITO) is situated on the east side of Hawaii’s Big Island. It sits approximately 3 miles from downtown Hilo.
Presently, Hilo Airport does not serve any international flights. Most of the international travelers need to connect through Honolulu International Airport (HNL).
Due to its small size, you will find a limited selection of dining options in the airport, including Coffee shops and snacks that serve light meals, beverages, and local treats.
Yes, Hilo International Airport consists of ADA-compliant, features like wheelchair accessibility, and accessible restrooms that offer assistance for passengers with mobility challenges. These are (available through airlines upon request).