Royal Jordanian Airlines Chicago O'Hare International
Airport - ORD Terminal

Welcome to AskForAirlines’ comprehensive Guide to Royal Jordanian Airlines Chicago O’Hare International Airport – ORD Terminal. Whether you’re flying for business or pleasure, this page will walk you through everything you need to know about Royal Jordanian Airlines at ORD Terminal.
We cover contact details, on-site facilities, check-in procedures, baggage services, lounges, dining, ground transportation, and insider tips on Royal Jordanian Airlines ORD Airport.
Contact Information
To get in touch with the representatives of Royal Jordanian Airlines ORD regarding any questions about reservations, the status of the flight, or any special requests, dial +1-800-223-6600. This special number directs you to the U.S. customer service department of Royal Jordanian that is waiting to help you with your itinerary change, seat requests and so on.
To contact Royal Jordanian Airlines ORD Airport personnel on the ground at Chicago O Hare, you may also use the airport International Terminal 5 information desk number +1-773-686-4600. It is good to have both numbers handy, in case of both airline specific help as well as airport level help.
Basic Information of Royal Jordanian Airlines - ORD Terminal
Information about Royal Jordanian Airlines
Name of Airline | Royal Jordanian |
Airline Official website | https://www.rj.com/ |
ICAO Code | RJA |
Airline Code | 512 |
Airline IATA Code | RJ |
https://www.facebook.com/RoyalJordanian/ | |
https://www.instagram.com/royaljordanianairlines/ | |
https://x.com/RoyalJordanian | |
Youtube | https://www.youtube.com/@RoyalJordanianAirlines |
Get more information about All Royal Jordanian Airlines | https://askforairlines.com/royal-jordanian-airlines/ |
Information of Royal Jordanian Airlines - ORD Terminal
Operation of Flight at | Chicago O’Hare International Airport |
Airport Code | ORD |
Airport Official Website | https://www.flychicago.com/ohare |
ORD Phone Number | +1(800) 832-6352 |
Airport Address | 10000 W Balmoral Ave, Chicago, IL 60666, United States |
Flight Arrival Terminal | Terminal 5 |
Flight Departure Terminal | Terminal 5 |
https://www.facebook.com/fly2ohare | |
https://www.instagram.com/fly2ohare | |
https://x.com/fly2ohare |
Royal Jordanian Airlines Chicago O’Hare International Airport Map
Airport Address & Terminal Layout
Royal Jordanian Airlines Chicago O’Hare International Airport – ORD Terminal operations are centralized in Terminal 5, O’Hare’s dedicated international terminal. The terminal is located at:
Chicago O’Hare International Airport, 10000 W O’Hare Ave, Chicago, IL 60666
There is a sign “International Departures/Arrivals” to go to Terminal 5 for the passengers. It can be accessed by intra-terminal or pedestrian tunnels
Terminal 5 accommodates all immigration inspection points, customs and international baggage claim sections, and it is the center of Royal Jordanian Airlines ORD Airport activity.
Check-In Procedures & Counters
Royal Jordanian Airlines Chicago O’Hare International Airport – ORD Terminal open three hours before scheduled departure and close one hour prior to departure time. Look for the bold Royal Jordanian logo on check-in kiosks and manned desks near Gate L1–L4 in the Departures Hall. You can also complete web check-in up to 24 hours before your flight via the Royal Jordanian website or mobile app, then drop off checked bags at the dedicated Bag Drop area adjacent to the main counters.
Baggage Drop & Claim
Baggage drop After checking in online, go to the baggage drop conveyors which are just behind the check-in desks. Royal Jordanian Airlines luggage policy is dependent on the fare class, and you should ensure that you check the specifics of your tickets to prevent paying excess baggage fees.
Arrivals Belt 11 in the secure arrivals corridor of Terminal 5, the signs will direct you to Belt 11 in the secure arrivals corridor of Terminal 5. In the case of oversized or delayed baggage, go to Royal Jordanian baggage service office, which is located beside the claim area; personnel are usually on duty 24 hrs a day to help in tracing and delivery.
Security & Immigration
Terminal 5 has multiple U.S. Customs and Border Protection (CBP) lanes to ease access processes. Before heading to ground transportation, you will pick up checked bags and clear customs using your passport and any visas required.
If you are a departing passenger, TSA PreCheck is offered at Terminal 5; there is advanced enrollment so you can sail through security. Random secondary screenings are carried out by plain-clothes officers, so make sure to have liquids and electronics readily available to avoid violation of TSA rules.
Lounges & Waiting Areas
No RJ does not have a lounge at ORD. Those who are eligible or traveling first and business class may go for United Polaris Lounge in Terminal 1
Comfortable chairs, complimentary refreshments, beverages, Wi-Fi, and quiet working areas abound in both lounges. Should you choose to stay close to the RJ departure gates, the central rotunda in Terminal 5 offers enough seating with charging stations and views of the runway.
Dining & Shopping
Royal Jordanian Airlines Chicago O’Hare International Airport – ORD Terminal has many restaurants and eateries within a brief stroll of the Royal Jordanian departure level. If you want a fast meal before boarding, head to Stuart’s Publik House and get some casual pub grub or Harry Caray 7th Inning Stretch Chicago-style deep-dish pizza. Glory Days Coffee located by Gate L6 offers handcrafted espresso to coffee lovers. When it comes to shopping, visit the duty-free emporium just beyond passport control to peruse perfumes, spirits and gifts, or check out Chicago-themed souvenirs at Chicago Market by Gate L10.
Ground Transportation
After landing, you can use Terminal 5, which has several ground transportation services. The Airport Transit System (ATS) offers free automated rail service to Terminals 1 -3, where you can transfer to the CTA Blue Line into downtown Chicago. Rideshare Pickups (Uber/Lyft), and taxis are on Level 1, outside Door 5.
In case you are a fan of rental cars, then shuttle buses located on Level 1, Door 9 will transfer you to the consolidated rental center. Valet parking services are also provided in case you have parked at the nearby Terminal 5 car park.
Accessibility & Special Assistance
Royal Jordanian Airlines and Chicago O’Hare will make sure that passengers with special needs or reduced mobility have a smooth journey. Royal Jordanian Airlines ORD Phone Number (+1-800-223-6600) should be contacted at least 48 hours prior to the departure time to request wheelchair assistance or an escort through security and customs.
There are accessible restrooms, elevators and tactile signage throughout terminal 5. Service animals are allowed, and the personnel will be trained to offer extra assistance when necessary.
Insider Tips for a Smooth Experience
- Allow yourself at least three hours before your flight with the extra time required to check-in internationally and go through security.
- Download the Royal Jordanian mobile application or visit the web site to have gate changes or delays in real-time.
- Get the trip paperwork, medications, and valuables in your carry-on luggage so they’re readily available.
- Complimentary Wi-Fi and easy email or download boarding pass access are available at Terminal 5.
- Special kiosks let U.S. citizens and Global Entry members quickly pass U.S. customs after travel elsewhere.
Thank you for choosing AskForAirlines as your go-to resource. We hope this guide to Royal Jordanian Airlines Chicago O’Hare International Airport – ORD Terminal helps you navigate your journey with confidence
For more information, call Royal Jordanian Airlines ORD Phone Number.