Royal Jordanian Airlines Detroit Metropolitan
Wayne County Airport - DTW Terminal

Welcome to AskForAirlines’ comprehensive guide to Royal Jordanian Airlines Detroit Metropolitan Wayne County Airport – DTW Terminal. Whether you’re embarking on an international journey to Amman or connecting through Detroit, this page provides everything you need to know about Royal Jordanian’s presence at DTW.
From where to check in to lounge access, baggage handling, and ground transportation, we’ve got you covered in a conversational yet slightly formal tone.
Terminal Location and Layout
Royal Jordanian Airlines operates from the Evans Terminal at Detroit Metropolitan Wayne County Airport – known internally as Terminal 2. This terminal handles non–SkyTeam carriers, and you’ll find RJ’s check-in desks in Concourse D. The terminal is a modern facility with 29 gates, designed to streamline international departures and arrivals. Upon entering the Evans Terminal via John D. Dingell Drive, follow overhead signage for “International Departures” and look for the Royal Jordanian logo near the main curbside entrance.
Once inside, Concourse D is easily accessible via the central atrium. Escalators and elevators whisk you to the upper level where RJ’s dedicated check-in area awaits.
The layout prioritizes passenger flow, so even during peak hours, moving between security, lounges, and gates is intuitive. Digital flight boards throughout the terminal display real-time updates for Royal Jordanian flights under the AFI/AMM codes.
Basic Information of Royal Jordanian Airlines - DTW Terminal
Information about Royal Jordanian Airlines
Name of Airline | Royal Jordanian |
Airline Official website | https://www.rj.com/ |
ICAO Code | RJA |
Airline Code | 512 |
Airline IATA Code | RJ |
https://www.facebook.com/RoyalJordanian/ | |
https://www.instagram.com/royaljordanianairlines/ | |
https://x.com/RoyalJordanian | |
Youtube | https://www.youtube.com/@RoyalJordanianAirlines |
Get more information about All Royal Jordanian Airlines | https://askforairlines.com/royal-jordanian-airlines/ |
Information of Royal Jordanian Airlines - DTW Terminal
Operation of Flight at | Detroit Metropolitan Wayne County Airport |
Airport Code | DTW |
Airport Official Website | https://www.metroairport.com/ |
DTW Phone Number | +1(734) 247-7678 |
Airport Address | Detroit, MI 48242, United States |
Flight Arrival Terminal | Evans Terminal |
Flight Departure Terminal | Evans Terminal |
https://www.facebook.com/flydtw | |
https://www.instagram.com/dtwshots | |
https://x.com/dtweetin | |
Youtube | https://www.youtube.com/@flyDTW |
Royal Jordanian Airlines Detroit Metropolitan Wayne County Airport Map
Check-In and Customer Service
At Royal Jordanian Airlines Detroit Metropolitan Wayne County Airport – DTW Terminal, check-in opens three hours before departure for international flights. You are free to use either the regular check-in counters or the self-service terminal to get your baggage tags and boarding passes. Self-service kiosks are available close to the main entrance of Concourse D, which provide fast tag printing and seat upgrade when available.
Where you need special assistance or need to enquire about visa requirements, visit the customer service desk that is located near the check-in area at Royal Jordanian Airlines DTW Airport. The Royal Jordanian friendly staff will assist with group bookings, unaccompanied minors and mobile boarding passes. Do carry your passport and itinerary to make your check-in quicker.
Baggage Services and Security
Royal Jordanian’s baggage allowance for Economy class at DTW includes one checked bag up to 23 kg and one carry-on item. Business class travellers have two checked bags of 32 kg each. If your item is oversize or overweight, there are special baggage service counters beside the main check-in counter. The agents present there are able to handle extra charges and give advice on fragile or special-needs bags.
Once you have checked in your baggage, you will then go through the security checkpoint which is just a few steps once you leave the check-in area. If you are an eligible passenger, you can use TSA PreCheck lanes- find the marked line under the sign Expedite.
Regular security measures: take out laptops, liquids and outerwear, have your boarding pass and ID out. The security experience is usually fast; at off-peak periods, the wait time is less than 10 minutes on average.
Lounge Access and Amenities
Although business and Royal Crown Club members as well as Oneworld Emerald or Sapphire members may use the Lufthansa Business Lounge between gates D7 and D8 gratis, the Evans Terminal does not have a Royal Jordanian lounge. This lounge has comfortable seats, free Wi-Fi, an extensive range of drinks, and snacks. This is a great place to unwind before your travel with quiet work areas and spectacular runway views.
Purchasing a day ticket to the Minute Suites on the mezzanine level can provide even more comfort should you so choose. Perfect for extended layovers, these separate apartments provide a sofa-bed, work space, and shower facilities. Accessible by the free tram to the McNamara Terminal, priority pass holders may also visit the Air Canada Maple Leaf Lounge in Concourse C.
Ground Transportation Options
Getting to and from Royal Jordanian Airlines Detroit Metropolitan Wayne County Airport – DTW Terminal is straightforward thanks to multiple ground transportation options:
- Major agencies operate shuttles from the ground transportation center outside the Evans Terminal. Look for rental signage on the first level curbside.
- Arriving designated pick-up areas are on the arrivals level; follow ‘Ground Transportation’ signs to find the taxi, Uber and Lyft queue area.
- Every ten minutes, complimentary shuttle buses link Evans and McNamara terminals to facilitate transfers.
- Serving Detroit and Dearborn, the SMART FAST Michigan bus (Route 261) stops straight at the Evans Terminal door.
- Black-car and limo services can be arranged through the on-site concierge desk adjacent to baggage claim.
Royal Jordanian Airlines DTW Phone Number and Contact
You may directly contact the Royal Jordanian Airlines DTW Airport office for flight enquiries, bookings, or any support regarding Royal Jordanian Airlines DTW Terminal operations:
Royal Jordanian Airlines DTW Phone Number: +1 (734) 247-7678
Call the Royal Jordanian U.S. hotline at +1 877-777-3994 for general customer service and bookings. Operating 24 hours to help with booking adjustments, special meal orders, or missing luggage reports, the DTW office
Airport Facilities and On-Site Services
Detroit Metro’s Evans Terminal is equipped with a range of passenger amenities designed to enhance your travel experience:
- Concourse D features quick-service cafés, a sit-down restaurant, and gift shops. Highlights include Detroit’s own bakery and international snack outlets.
- Complimentary aviation station The Royal Jordanian Airlines Detroit Metropolitan Wayne County Airport – DTW Terminal has Wi-Fi covered throughout. Just choose “DTW
- Free Wi-Fi,” then follow the login steps.
- Usually found at most gate sitting areas, power outlets and USB connections guarantee your electronics remain charged.
- Baby-changing stations and family restrooms are conveniently placed near gates D3 and D14.
- First-aid kits and AEDs are installed near the main security checkpoint. For serious medical emergencies, the airport’s paramedic team can be reached via any information kiosk.
- Indoor pet relief zones are near Gate D16; outdoor areas are on the lower curbside level.
Navigating Royal Jordanian Airlines Detroit Metropolitan Wayne County Airport – DTW Terminal is straightforward with the right information. From check-in at the Evans Terminal to baggage services, lounge access, and ground transportation, you can rely on AskForAirlines to guide you every step of the way. Keep this guide handy, save the Royal Jordanian Airlines DTW phone number, and enjoy a seamless, stress-free start to your journey.